Price list for service fees throughout the course of services

Fees for services performed

Flight verification Free
Documents preparation Free
Case resolution Free
Law support during case resolution Free
Successful resolution of flight ticket claims
Fee for monetary format 25 % of total compensation
Fee for voucher 25 % of total compensation
Fee for frequent flyer miles 20 € / person
Frequest flyer miles buy-out Bespoke
Case resolution at court Individual
Unsuccessful resolution of flight ticket claims Free

Customer referral

Reward in the event of positive resolution of a claim by a new client

Compensation in amount of 250 EUR reward 6.20 €
Compensation in amount of 400 EUR reward 9.90 €
Compensation in amount of 600 EUR reward 14.90 €


Withdrawal from the case by the client 75 €
Breach of contractual or business conditions by the client 75 €

Pricelist valid from 1 May 2017 and prices are before VAT.