Why ask for compensation with a company instead of doing it yourself?
We often read about why people use the services of companies specializing in obtaining compensation and damages. This supposedly amounts to throwing money away, since anyone can request it themselves, obtain their own compensation, and share none of it. We even say the following post on our Facebook page from a person who has never been our customer: "I don't recommend paying companies 25% for your delayed flight!!! We communicated with Travel Servis for 4 months, hundreds of phone calls, emails, and nothing happened, only once we reported it to the media did a result come, and it is definitely worth it, fight it out on your own, hang in there, it is worth it". Paradoxically, this post actually describes the reason why...
Yes, anyone can request compensation. And quite honestly, we give all of them our full-throated encouragement! Nonetheless, it is a fact that only approx. 5 to 10% of customers actually enforce their claims. All the rest either give up, or the airline fends them off with the communication that this was an extraordinary circumstance. It is for this very reason, so that you can invest your time elsewhere, so that you don't have to spend months communicating with the airline, suffering hundreds of phone calls and emails... That's why we're here. For this reason we have a legal representative for you, for this reason we have purchased a flight database so that we know what happened where.
So to the question: "Why ask for compensation with a company instead of doing it yourself?"
The answer is: "Because compared to a 5 to 10% success rate for people on their own, we have a success rate of 95%"