To win financial compensation for a canceled flight, basic conditions must be met to make it worth claiming compensation from the airline for the given flight - and not a waste of your time. The initial conditions for claiming compensation for a canceled flight are as follows:
- length of delayed flight at final destination
- whether this is a flight subject to EU Regulation (EC) 261/2004 or whether there are other options and forms of obtaining compensation (flight miles, gift vouchers).
- the length of time before departure that you were given information about the cancelled flight
There are also supplemental conditions for obtaining possible financial damages for a cancelled flight, such as:
- distance from initial location and final destination for calculating the amount of your damages
- delayed flight was caused by circumstances that the airline could or could not have controlled.
The combination of factors described above subsequently defines whether a potential claim for obtaining financial compensation has been incurred, and the amount thereof.
Delays (at the target destination following prebooking and/or rerouting)
|Less than 2h
|From 2h to 3h
|From 3h to 4h
|More than 4h
or no flight
took place at all
|Less than 1500km
|From 1500 km to 3500km
|More than 3500km